y9998 Privacy Policy – How We Handle Your Personal Data

Last Updated: June 2026  |  This Privacy Policy applies to all y9998 accounts and services available at y9998.app.

1. Introduction & Data Controller Identity

y9998 ("we," "us," "our," "the Platform") operates the online casino and sports betting platform accessible at y9998.app and is the data controller responsible for the personal information collected through the Platform. This Privacy Policy applies to all registered players, prospective players who have provided their information, and visitors to y9998.app ("you," "your," "the Player").

y9998 is committed to protecting the privacy and security of all individuals who interact with our platform. We process personal data only in accordance with applicable data protection laws and the principles set out in this Privacy Policy. If you have questions about how y9998 handles your data, you may contact our data team at [email protected] at any time.

2. Information We Collect

2.1 Information You Provide Directly

When you register a y9998 account, use the Platform, or contact customer support, we may collect the following categories of personal information:

• Identity Data: Full name, date of birth, gender, and government-issued identification numbers (such as CNIC or passport number) collected during KYC verification.
• Contact Data: Email address, mobile phone number, and city or region of residence (for example, Karachi, Lahore, Islamabad, or Rawalpindi).
• Financial Data: Payment method details, including JazzCash wallet references, Easypaisa account identifiers, bank account details for HBL, UBL, Meezan Bank, or Bank Alfalah, and transaction history denominated in PKR.
• Account Credentials: Your chosen username and a hashed, encrypted version of your password. y9998 never stores passwords in plain text.
• Communications Data: Records of your correspondence with y9998 customer support, including live chat logs and email threads.

2.2 Information Collected Automatically

When you access y9998.app, certain technical information is collected automatically through server logs, cookies, and similar technologies:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and mobile carrier (Jazz, Telenor, Zong, Ufone, etc.).
• Usage Data: Pages visited, game sessions initiated, session duration, betting activity, deposit and withdrawal events, and navigation patterns within the y9998 platform.
• Location Data: Approximate geographic location derived from IP address, used solely for fraud prevention and jurisdictional compliance purposes.

2.3 Information from Third Parties

y9998 may receive personal data from third-party identity verification providers, payment processors, and fraud prevention services where necessary to fulfil our legal obligations or contractual requirements.

3. How We Use Your Information

y9998 uses the personal information it collects for the following purposes:

• Account Management: Creating, maintaining, and administering your y9998 account, including processing your y9998 login, verifying your identity, and communicating account-related updates.
• Service Delivery: Enabling you to access games, place bets, make deposits and withdrawals in PKR, participate in promotions, and use all features of the y9998 platform.
• KYC & Age Verification: Confirming that all registered players are at least 18 years of age and verifying identity in accordance with our regulatory obligations. 18+ only.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, money laundering, multi-accounting, and other prohibited activities described in the y9998 Terms & Conditions.
• Customer Support: Responding to your queries, resolving disputes, and improving the quality of support provided by the y9998 team.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and enforcing player-set limits, cool-off periods, and self-exclusions.
• Marketing Communications: With your consent, sending you promotional offers, bonus announcements, and news about y9998 by email or SMS. You may withdraw consent at any time.
• Legal Compliance: Meeting applicable legal, regulatory, and financial crime reporting obligations.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and features of the y9998 platform.

4. Legal Basis for Processing

y9998 processes personal data under one or more of the following legal bases:

• Contract Performance: Processing necessary to create and administer your y9998 account and deliver the services you have requested.
• Legal Obligation: Processing required to comply with applicable law, including KYC, anti-money laundering, and responsible gaming obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and improving the y9998 service, where those interests are not overridden by your rights and interests.
• Consent: Where y9998 relies on your consent – for example, for marketing communications – you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Sharing of Personal Data

y9998 does not sell your personal information to any third party. We may share your data with the following categories of recipients only where strictly necessary:

• Game Software Providers: Certified studios supplying games to the y9998 platform may receive minimal session data necessary to operate game rounds and calculate outcomes.
• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment partners receive financial data necessary to process your transactions.
• Identity Verification Services: Third-party KYC and document verification providers process identity documents solely for the purpose of confirming eligibility to hold a y9998 account.
• Fraud Prevention Services: Specialist providers that analyse transaction and behavioural data to detect and prevent financial crime on the Platform.
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory direction, y9998 may disclose personal data to government agencies or law enforcement authorities.

All third-party service providers engaged by y9998 are bound by contractual data processing obligations and may only use personal data for the specific purposes for which it was shared.

6. Cookies & Tracking Technologies

y9998.app uses cookies and similar technologies to provide a functional, secure, and personalised experience. The categories of cookies used are:

• Strictly Necessary Cookies: Required for the Platform to function – including session management, y9998 login persistence, and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate y9998.app, helping us identify areas for improvement.
• Preference Cookies: Store your language, display, and game-lobby preferences so they are remembered between sessions.
• Marketing Cookies: Used to deliver relevant promotions where you have consented to marketing communications from y9998.

You may manage or disable non-essential cookies through your browser settings. Disabling strictly necessary cookies will impair Platform functionality, including the ability to complete the y9998 login process.

7. Data Retention

y9998 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, and thereafter for the minimum period required by applicable law. In practice:

• Account and transaction records are typically retained for a minimum of five years following account closure to satisfy financial record-keeping requirements.
• KYC and identity verification documents are retained for the minimum legally required period.
• Customer support communications are retained for up to three years from the date of the most recent interaction.
• Marketing consent records are retained for the duration of any marketing relationship and for a reasonable period thereafter as evidence of consent.

8. Data Security

y9998 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and y9998.app is encrypted using TLS (Transport Layer Security).
• Passwords are stored as salted, one-way cryptographic hashes. y9998 employees cannot view your password.
• Access to personal data within y9998 is restricted to staff members who have a documented need to process it and are bound by confidentiality obligations.
• Regular security assessments and penetration testing are conducted on Platform infrastructure.
• Two-factor authentication is available to all y9998 account holders and is strongly recommended as an additional account security layer.

Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for keeping your y9998 login credentials confidential and notifying us immediately if you suspect unauthorised access to your account.

9. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in relation to the personal data y9998 holds about you:

• Right of Access: Request a copy of the personal data y9998 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations.
• Right to Restrict Processing: Request that y9998 limit the way it uses your personal data in specified circumstances.
• Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
• Right to Object: Object to the processing of your personal data where y9998 relies on legitimate interests as the legal basis.
• Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time without affecting prior processing.

To exercise any of the above rights, contact the y9998 data team at [email protected]. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

10. Children's Privacy

y9998 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 18. 18+ only. If y9998 becomes aware that a minor has registered an account, that account will be immediately suspended, all funds frozen, and the personal data of the minor deleted to the extent legally permissible. If you believe a minor has accessed y9998, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

y9998 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Material changes will be communicated by a prominent notice on y9998.app or by email to your registered address prior to the change taking effect. Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

12. Contact & Data Enquiries

For all privacy-related queries, data subject rights requests, or concerns about how y9998 handles your personal information, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 from within the y9998 platform dashboard after login.

The y9998 data team aims to acknowledge all privacy enquiries within 48 hours and resolve them within 30 calendar days. For urgent security concerns such as suspected data breaches, please use the live chat function so that our team can respond immediately.